AI & Machine learning for digital VAS.

How AI and ML are powering digital value-added services in emerging markets Emerging economies are rapidly becoming global hubs for digital innovation. With fast-growing populations and increasing mobile connectivity, these regions present vast opportunities for businesses to deliver services that can profoundly enhance the quality of life for millions of people. At the forefront of … Read more

Welcome to the World of Churn: Your Guide to Keeping Customers Happy and Loyal with Airvantage

Understanding churn isn’t just about numbers; it’s about grasping the deeper needs and behaviors of your customers. It’s crucial for keeping your customer base thriving and satisfied. So, let’s explore how you can leverage strategies to keep customers engaged and how Airvantage’s specific services make this easier.

Unleashing the Power of Digital Identity Services for Financial Inclusion in Developing Regions

In a world increasingly driven by digital connectivity, the importance of digital identity services in enabling secure and accessible mobile financial operations cannot be overstated. With over 5.1 billion people owning a mobile subscription and projections indicating that this number will rise to 5.8 billion by 2025, mobile connectivity is more than a convenience—it’s a vital enabler of economic participation.

Mobile Financial Services in Africa: The Key Role of Collaboration Between Fintech and MNOs

The payment landscape has seen a significant shift in recent years, with the rise of fintech companies and mobile financial services. Traditional banks are no longer the only players in the game, as these new players have disrupted the market, providing innovative solutions that cater to the unbanked and underbanked populations.

Nkalime M-Pesa: Bringing Financial Inclusivity to the People of Lesotho

Success is better when it’s shared – whether it’s among friends, family, loved ones or communities. Success should be available to all, irrespective of where they come from or what their dreams are. ‍ With a large majority of Basotho being unbanked, access to loans and other financial services are limited and often hard to obtain, making it all the more difficult to access the capital they need to turn their dreams into tangible success stories. ‍ Recognising this gap in service delivery, Vodacom (VCL) financial services and Airvantage Lesotho decided to work together to find a solution that combines the benefits and capabilities of mobile money with the need for instant access to financial services. By leveraging the data gathered from individual mobile money users, both parties were able to build a custom solution capable of bringing greater financial inclusivity to the people of Lesotho.

The Benefits of Offering Handset Financing to Customers | Airvantage

Across the board, but especially in emerging markets, mobile network operators are eager to migrate customers from 2G to 4G. This migration moves customers off of outdated feature phones that bring in minimal revenue and equips them with smartphones that allow them to access a range of digital services and enjoy a superior customer experience. However, the cost of upgrading from a feature phone to a smartphone has risen significantly over the years and, for many customers in developing markets, it remains prohibitive. Handset financing is a solution to this problem that allows customers to access smartphones and prevents MNOs fromleaving revenue on the table. Read on to learn more about the risks and benefits of offering handsetfinancing to your customers.

Revolutionizing Financial Inclusion: Unleashing FiDaaS with Airvantage’s Transformative Services

In today’s rapidly evolving MNO (Mobile Network Operator) industry, achieving financial inclusion has emerged as a critical imperative. However, a significant proportion of individuals in emerging markets continue to face exclusion from formal financial services due to the absence of reliable credit profiles. Enter Financial Identity as a Service (FiDaaS), a transformative technology poised to … Read more